Privacy Policy
Last updated: January 2026
Trans Recovery Supply (“TRS,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information with care, respect, and transparency. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.transrecoverysupply.com (the “Site”).
Information We Collect
Personal Information You Provide
When you visit the Site, make a purchase, contact us, or use our services, we may collect personal information including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Order and transaction details
Payment information is processed securely by third-party payment providers. TRS does not store or have access to your full credit card information.
If you choose to contact us for support or consultations, you may voluntarily provide additional information relevant to your recovery needs. This information is shared at your discretion and is handled confidentially.
Automatically Collected Information
When you browse the Site, we automatically collect certain technical information (“Device Information”), including:
- IP address
- Browser type and version
- Time zone
- Device identifiers
- Pages viewed and interactions with the Site
- Referring websites or search terms
This information helps us understand how visitors use our Site and improve performance and user experience.
Cookies & Tracking Technologies
We use cookies and similar technologies to support site functionality, analytics, and performance.
These technologies may include:
- Cookies
- Log files
- Web beacons, tags, or pixels
You can control or disable cookies through your browser settings. To learn more about cookies, visit www.allaboutcookies.org.
How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Communicate with you about purchases, support requests, or inquiries
- Provide customer service and recovery-related support
- Screen orders for fraud or security risks
- Improve and optimize our Site
- Send marketing communications when you have opted in
We do not sell your personal information.
Sharing Your Information
We share personal information only as necessary to operate our business, including with:
- Shopify, our ecommerce platform
- Payment processors (PCI-DSS compliant)
- Shipping and fulfillment partners
- Analytics providers (such as Google Analytics)
These third parties are permitted to use your information only to perform services on our behalf.
We may also disclose information when required to comply with legal obligations or to protect the rights, safety, and integrity of TRS.
Analytics & Advertising
We use analytics tools (such as Google Analytics) to understand how visitors interact with the Site. You can learn more about Google’s data practices at:
https://www.google.com/policies/privacy/
You may opt out of Google Analytics tracking at:
https://tools.google.com/dlpage/gaoptout
We may also use limited advertising tools to share relevant information about our products, consistent with your preferences.
Do Not Track Signals
Please note that we do not alter our data collection practices in response to “Do Not Track” signals from web browsers.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your information, subject to legal obligations
Residents of the European Economic Area (EEA) may have additional rights under applicable data protection laws. Please note that your information may be transferred outside of your country, including to the United States and Canada.
To exercise your rights, please contact us using the information below.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and support business operations. Order information is retained for record-keeping unless you request deletion, where permitted by law.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system can be guaranteed 100% secure, we continuously work to maintain appropriate protections.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in practices, technologies, or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy, your personal information, or would like to make a request, please contact us at: